At Aerovoyage, we strive to ensure that every customer is completely satisfied with our travel planning services. If for any reason you are not satisfied with the service provided, please review our refund policy below:
Consultation and planning fees are non-refundable once the planning process has begun. This covers the time and expertise our team dedicates to creating your personalized travel itinerary.
If you wish to cancel our services after the initial consultation but before the final itinerary is confirmed, you may be eligible for a partial refund. Please contact our support team to discuss your specific situation.
If you need to make changes to your itinerary after it has been finalized, additional fees may apply depending on the extent of the changes required. Our team will work with you to accommodate your needs while minimizing any additional costs.
Please note that any travel expenses incurred (such as flights, accommodations, or activity bookings) are subject to the return policies of the respective service providers. Aerovoyage is not responsible for refunds of these expenses.
If you have any questions or need assistance with a return or refund, please contact our support team:
Our customer service team is available to assist you and ensure your satisfaction with Aerovoyage. We appreciate your understanding and look forward to helping you plan your perfect beach getaway.